Privacy Policy

Introduction

I, Joanna Strong, trading as MacMasters, operate as a sole trader IT consultant in the UK. I am committed to protecting the privacy and personal data of my clients, contacts, and website visitors. This Privacy Policy explains how I collect, use, store, and protect personal data in accordance with the UK GDPR and the Data Protection Act 2018.

Personal Data I Collect

I may collect personal data including, but not limited to:

·      Name, email address, phone number

·      Company and job title (if relevant)

·      Details of IT services requested or provided

·      Payment information (if applicable)

How I Use Your Data

I use personal data for purposes including:

·      Providing IT consulting services

·      Communicating with clients and prospects

·      Invoicing and payment processing

·      Complying with legal obligations

Legal Basis for Processing

I process personal data based on one or more of the following legal grounds:

·      Contractual necessity (to provide services you have requested)

·      Legitimate interest (for business operations and communication)

·      Compliance with legal obligations

 

Data Sharing and Transfers

I will not sell or rent your personal data. I may share data with:

·      Third-party service providers (e.g., payment processors, IT tools) who process data on my behalf

·      Legal or regulatory authorities if required by law

Data Retention

I retain personal data only as long as necessary to provide services or comply with legal obligations. Records relating to invoices or contracts are retained for a minimum of 6 years for tax purposes.

Your Rights

Under the GDPR, you have the right to:

·      Access your personal data

·      Rectify inaccurate or incomplete data

·      Request deletion of your data

·      Restrict or object to processing

·      Receive your data in a portable format

·      Withdraw consent where processing is based on consent

To exercise these rights, please contact me at support@macmasters.tech

Data Security

I implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

Changes to This Policy

I may update this policy from time to time. The latest version will always be available on request.